Portsmouth Local Offer

For children, young people and their families with a special educational need or disability.

Wheelchair Service for Adults and Children

Address: Wheelchair Service for Adults and Children, Millbrook Healthcare Unit A12 & A13 Railway Triangle Walton Road Portsmouth Hants PO6 1TN

millbrook healthcare equipment service

Brief description of what services your organisation offers:
The wheelchair service assesses users for the provision of wheeled mobility equipment for those with long term mobility needs, both powered and manual. The service is provided by Millbrook Healthcare.
 
Where the service is based:
Millbrook Healthcare
Unit A12 & A13
Railway Triangle
Walton Road
Portsmouth
Hants
PO6 1TN
The Hampshire wheelchair service will provide wheelchairs to all patients registered with a GP within the boundaries of NHS Portsmouth.  Assessment for children will be undertaken in family-friendly, child-orientated facilities by staff specially trained in the assessment of children with requirements for wheelchairs and seating.
 
What  the organisation provides - types of interventions and support
The wheelchair service supplies; transit wheelchairs, self-propelling wheelchairs, electrically powered indoor/outdoor (EPIOC) wheelchairs, buggies, voucher scheme, special seating and pressure relieving cushions.  The service has an in-house repair service for NHS wheelchair which will be delivered, repaired and maintained free of charge.
 
Eligibility Criteria
Applicants must have a permanent long term mobility need and be from 30 months upwards to be eligible.  All applications should be made on the official wheelchair referral form, completed by an appropriate qualified professional; the referrals are then screened by trained therapy staff at the wheelchair service.
 
Quality standards and expected outcomes for children and young people and their families accessing your services
The wheelchair service should maintain people living independently in the community, prevent ill health, and return to work and improve education options.
 
How can this service be accessed?
The service is available to all patients with a long term mobility and need to be registered with a GP in Portsmouth.  In the first instance applicants should contact their GP or other qualified professional who will complete a referral form which will be passed to Millbrook Healthcare.  Millbrook Healthcare will acknowledge the referral within 5 days and an appointment for assessment will be arranged.
 
How and who to make a complaint to.
In the first instance please speak to your named contact at the wheelchair service; then contact Victoria Rennie at Portsmouth City Council, details below.  The wheelchair service will publicise widely in accessible formats, information about the service including the NHS complaints procedure.
 
Contact Details:
Tel No: 03330 038 071 (clinical enquiries)  03330 038 072 (repairs)

Tel: 03330 038 071/72

Service Category: Health

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